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Justworks Payroll Service Rates, Reviews, Complaints & Company Overview

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Designed to make the jobs of managers and HR administrators easier, Justworks is a web-based platform that simplifies the processes of payroll and other HR-related tasks. With different service plans for different sizes and types of business, Justworks has what it takes to handle your payroll needs.

About Justworks Payroll Service

A relatively young company, Justworks was introduced in 2012. The company works to build lasting relationships with its customers based on reliability, transparency, and trust. Justworks knows that without those foundations, there is no real relationship, so the company strives to provide the best possible solutions for your business backed by Justworks' expert support.

HR processes such as benefits, compliance, and payroll are often difficult to navigate and time-consuming. Justworks works to take away some of those complications, offering an intuitive system that streamlines and simplifies these tasks. And with the company's all-in-one platform for these processes, everything you need is in a single solution.

Justworks Payroll Services

A payroll service should make your job easier, which is exactly what Justworks aims to do. Some of the benefits and features of Justworks payroll services include:

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  • Automatic deposits: Whether full-time or part-time, salary or hourly, Justworks lets you set up direct deposit for all employees. There is support for weekly or bi-weekly pay periods, as well as payment to multiple bank accounts.
  • Integration: Justworks is compatible with Quickbooks, Quickbooks Online, and Xero. Simply link your accounts once and you are all set.
  • Notifications: Set up email notifications for your employees to receive on pay day. There's nothing better than receiving a notification that your money is in the bank.
  • One-off payments: For no extra cost, Justworks gives you the ability to pay any contractors or vendors based in the United States from a single place.
  • Tax filing: Justworks handles all payroll taxes, 1099s, and W-2s on your behalf. They also keep you updated on any employee regulation and compliance changes, ensuring you always follow the necessary protocols.

How Much Do Justworks Payroll Services Cost?

The price of Justworks payroll services is dependent on the plan you choose, which is in turn dependent on the size of your business. The two plans available from the company are the Basic Plan and the Plus Plan.

The Basic Plan

Justworks' Basic Plan includes compliance, consultation, contractor and vendor payments, HR support, payment processing, payroll management, and reporting. Fees are charged monthly, based on either a yearly rate or a month-to-month rate.

  • For a business with two to four employees, it costs $79 per employee, per month when billed annually and $99 per employee, per month when billed monthly.
  • For a business with 5 to 24 employees, it costs $49 per employee, per month when billed annually and $59 per employee, per month when billed monthly.
  • For a business with 25 to 99 employees, it costs $39 per employee, per month when billed annually and $49 per employee, per month when billed monthly.

The Plus Plan

Justworks' Plus Plan includes everything from the Basic Plan, as well as 401(k), ancillary benefits, dental, medical, vision, and other health and wellness features. Fees are charged monthly, based on either a yearly rate or a month-to-month rate.

  • For a business with two to four employees, it costs $79 per employee, per month when billed annually and $99 per employee, per month when billed monthly.
  • For a business with 5 to 24 employees, it costs $69 per employee, per month when billed annually and $89 per employee, per month when billed monthly.
  • For a business with 25 to 99 employees, it costs $59 per employee, per month when billed annually and $79 per employee, per month when billed monthly.

Pricing for Justworks payroll services for businesses with 100 employees or more is not listed.

Justworks Payroll Service Reviews

Customer reviews for Justworks payroll services are largely positive. Many users report that the company offers user-friendly solutions that make it easy to learn the system or train others in how to use it. People with little to no HR experience or knowledge especially enjoy Justworks payroll services, finding that it makes their jobs less complicated and their employees' lives easier.

It is important to note, however, that there are those who have complained of poor customer service from the company, stating that it is difficult to get in touch with anyone. Others have taken issue with the way payments must be made, with people saying payments for health insurance must be made by the 10th of the month prior and payroll needing to be completed nearly a week in advance.

Make sure to read through any available reviews before making your final purchasing decision. Ask around to see how the service has worked for others, as it is the best way to see how it is going to work for you.

Author: Angela Escobar



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